Orders take 1-3 business days to process your order. Sometimes we are able to process your order earlier but please allow 1-3 business days for processing.
When you select shipping you are selecting how long it will take once we ship the order. There is still a processing time for our products. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
EXCHANGES: We accept no returns or exchanges unless there is an error (wrong item sent) on our part. The item must be unused and within 30 days of delivery for an exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). THERE IS NO REFUNDS ON SALE, OR FINAL SALE ITEMS.
RETURNS/REFUNDS: You should expect to receive your REFUND within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please CONTACT US with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.